Responsible Gaming
at at44
at44 believes that gambling should be an enjoyable, controlled form of entertainment — not a source of stress, financial harm, or personal hardship. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to stay in control at every step.
Gambling as Entertainment — Keeping It That Way
at44 is designed and operated with the well-being of Bangladeshi players at its core. From the moment you create an account to every bet you place on cricket, every spin on slots, and every hand at the live casino, at44 is committed to providing a gaming environment that is fair, transparent, and safe.
We understand that for the overwhelming majority of our players, gambling is a recreational activity — a way to add excitement to the BPL season, enjoy a few slots spins during Eid, or try your luck at Double Exposure Blackjack after a long week. We want it to stay that way. That is why we have built a comprehensive set of responsible gaming tools directly into the at44 platform, free of charge, and available to every registered player at any time.
Responsible gaming is not a checkbox exercise at at44. Our support team monitors account activity for signs of problematic behaviour, our systems enforce the limits you set, and our self-exclusion tools are designed to be permanent and irrevocable when you need them to be. If you ever feel that gambling is no longer enjoyable — or that it is starting to affect your finances, relationships, or mental health — please use the tools described on this page or contact our support team immediately.
The resources on this page are written in plain English and intended for all at44 players across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in the country. No technical knowledge is required. If you have any difficulty accessing or using a responsible gaming feature, our 24/7 live chat team is always available to assist.
Gambling is not a way to make money. The house always maintains a statistical edge over time. Never bet more than you can comfortably afford to lose, and never chase losses in an attempt to recover funds.
It is easy to lose track of time when playing online. at44 provides session time reminders to alert you when you have been playing for an extended period. We recommend setting a personal time budget before each session.
If you are concerned about your gambling habits — or those of someone close to you — do not hesitate to contact at44 support via live chat or email at support at at44.io. Our trained team can activate protective measures immediately.
at44 is Strictly 21+ Only
Date of Birth Verification
Every new at44 account requires a valid date of birth at registration. Accounts that cannot confirm the player is 21 or older are suspended before activation and referred for manual KYC review.
MandatoryKYC Identity Checks
All at44 accounts are subject to Know Your Customer (KYC) verification. Players must submit a valid National ID (NID) or passport before withdrawals are processed. This ensures the account belongs to a verified adult.
All AccountsZero Tolerance Policy
Underage gambling is a serious issue at44 treats with zero tolerance. Any player found to be under 21 will have their account permanently closed and their case escalated in line with our legal obligations.
Enforced AlwaysTools to Keep You in Control
at44 provides a full suite of responsible gaming tools, accessible directly from your account dashboard. All tools are free to use, take effect immediately or within a short processing window, and cannot be reversed by customer support once certain thresholds are reached — by design.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Reducing a limit takes effect immediately; increasing a limit takes 48 hours to activate, giving you time to reconsider.
Instant ActivationLoss Limits
Define the maximum amount you are prepared to lose within a given daily, weekly, or monthly period. When your loss reaches this threshold, your account is automatically restricted from placing further bets until the limit period expires. This is one of the most effective tools for preventing chasing behaviour.
RecommendedWagering / Bet Limits
Cap the total amount you are able to wager per session, per day, or per week — regardless of wins or losses. This is distinct from a deposit limit and provides an additional layer of spending control, particularly useful for high-frequency slot or live casino sessions.
Account SettingsSession Time Reminders
Enable automatic reminders that alert you after a chosen period of continuous play — for example, every 30, 60, or 120 minutes. The reminder appears as an on-screen notification prompting you to take a break. at44 recommends enabling this feature for all players, especially during extended cricket live-betting sessions.
Enable AnytimeReality Check Notifications
A reality check notification displays a summary of your current session — including time played, total amount wagered, net profit or loss — at intervals you choose. This keeps you grounded in factual data rather than the emotional flow of a session, and helps you make informed decisions about whether to continue.
Session AwarenessTime-Out / Cooling-Off Period
Take a temporary break from at44 for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is deactivated and you will not be able to log in, deposit, or place bets. The time-out cannot be reversed mid-period. This is suitable for players who feel they need a short-term pause without permanent closure.
Immediate EffectSelf-Exclusion
Self-exclusion is the most powerful responsible gaming tool available. You can request self-exclusion for a minimum period of six months or on a permanent basis. During self-exclusion, your account is fully closed, all marketing communications are stopped, and at44 will take steps to prevent you from creating a new account. Self-exclusion requests are irrevocable for the chosen duration.
IrrevocableMarketing Opt-Out
If you find promotional emails, SMS messages, or in-platform bonus notifications are encouraging you to gamble more than you intend, you can opt out of all marketing communications instantly from your account settings or by contacting support. Your core account remains active — only promotional messaging is suspended.
Instant Opt-OutAccount History & Statements
Download a complete history of your deposits, withdrawals, bets placed, and game results at any time from your Finance / Wallet section. Reviewing your actual activity in BDT terms — rather than relying on memory — is one of the most effective ways to maintain an honest picture of your gambling behaviour.
Always AvailableResponsible Gaming Tools — At a Glance
| Tool | Available Periods | Takes Effect | Reversible? | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reduction) / 48 hrs (increase) | Yes — with 48-hour cooling period | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately | Yes — with 48-hour cooling period | Active |
| Wagering Limit | Daily / Weekly / Monthly | Immediately | Yes — with 48-hour cooling period | Active |
| Session Time Reminder | Every 30 / 60 / 120 mins | Next session | Yes — anytime | Active |
| Reality Check | Configurable interval | Next session | Yes — anytime | Active |
| Time-Out | 24 hrs / 48 hrs / 7 days / 30 days | Immediately | No — cannot be shortened | Active |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediately | No — irrevocable for chosen duration | Active |
| Marketing Opt-Out | Indefinite | Within 24 hours | Yes — anytime | Active |
Signs That Gambling May Be Becoming a Problem
Problem gambling does not always announce itself clearly. It tends to develop gradually. The following warning signs are widely recognised by gambling counselling organisations. If several of these descriptions feel familiar, we strongly encourage you to reach out for support.
Honest Questions Worth Asking Yourself
The following questions are adapted from widely used responsible gambling self-assessment tools. Answer them honestly — this is for your benefit alone. If you answer "yes" to three or more, we strongly recommend speaking to a counsellor or using at44's self-exclusion tools.
0–1 Yes answers: Your gambling behaviour appears to be within a healthy recreational range. Continue using deposit and session limits to stay on track.
2–3 Yes answers: There may be some early signs of risk. Consider setting stricter deposit limits and enabling session time reminders on your at44 account.
4+ Yes answers: This level of response suggests gambling may be causing harm. We strongly recommend using at44's time-out or self-exclusion tools and speaking to a professional counsellor as soon as possible.
How to Activate Responsible Gaming Tools
Setting up protective limits on your at44 account takes less than two minutes. Follow these steps from any device — desktop browser, mobile browser, or the at44 app.
Log In to Your at44 Account
Go to at44.io and log in using your registered username and password. Make sure you are on the official at44.io domain — check the URL in your browser's address bar before entering any credentials.
Open Account Settings
Click or tap your username or profile icon in the top navigation area to access your account menu. Select "Account Settings" or "My Account" from the dropdown that appears.
Navigate to Responsible Gaming
Within Account Settings, locate the "Responsible Gaming" or "Player Protection" section. All available tools — deposit limits, loss limits, time reminders, time-out, and self-exclusion — are grouped here for easy access.
Choose and Configure Your Tool
Select the tool you want to activate. For limit tools, enter your chosen amount in BDT (৳) and select your preferred period — daily, weekly, or monthly. For time-out or self-exclusion, select your preferred duration from the available options.
Confirm Your Selection
Review the details of your chosen limit or restriction and confirm. You will receive an email confirmation to your registered address. The tool takes effect immediately — or within 48 hours for limit increases, by design.
Contact Support if You Need Help
If you have any difficulty activating a tool, or if you need a self-exclusion applied urgently and cannot wait to navigate the account settings yourself, contact the at44 support team via live chat. Our team is available 24/7, Bangladesh Standard Time (BST, UTC+6), and can apply restrictions to your account manually.
Support Channels for Responsible Gaming
You are never alone. Whether you need to activate a limit, request a self-exclusion, or simply want to talk about your gambling, at44's support team and the wider network of responsible gambling resources are here for you.
Live Chat Support
The fastest way to reach at44. Available 24 hours a day, 7 days a week. Access live chat from within your at44 account — look for the chat icon in the bottom right of the screen after logging in.
Email Support
Send responsible gaming requests, self-exclusion applications, and detailed account queries to support at at44.io. Responses within one business day. For urgent matters, use live chat instead.
Support Hours
at44 support operates around the clock — 24 hours a day, 365 days a year. All times are Bangladesh Standard Time (BST, UTC+6). We observe all Bangladeshi national holidays with full support coverage.
Emergency Self-Exclusion
If you need your account restricted immediately and cannot access the account settings yourself, contact live chat support right now. Our team can apply an emergency restriction to your account within minutes of your request.
If you feel your gambling is seriously impacting your life or the lives of people around you, we encourage you to seek professional support beyond at44. International organisations such as Gamblers Anonymous offer free, confidential peer support programmes. Reaching out to a trusted friend, family member, or mental health professional in Bangladesh can also be a vital first step toward recovery. at44 can provide guidance on how to locate support resources — just ask our support team.
Practical Habits for Healthier Play
Responsible gambling is less about willpower and more about building habits and systems that protect you before problems arise. These practical tips are drawn from widely recognised safer gambling guidelines.
Set a Gambling Budget
Before you deposit, decide exactly how much you are prepared to spend — and treat it as entertainment spending, like a cinema ticket or a restaurant meal in Dhaka. Once that amount is gone, stop. Never view gambling as an income source or a way to solve financial problems.
Use a Time Limit
Set a timer before you start a gambling session. When the timer goes off, log out and close the browser or app — regardless of whether you are up or down. Time limits are especially important during long cricket live-betting sessions or extended slot play.
Never Gamble When Emotional
Avoid gambling when you are stressed, tired, angry, or under the influence of alcohol. Emotional states significantly impair decision-making quality and increase the likelihood of chasing losses or exceeding your personal spending limits.
Track Your Activity Regularly
Review your account history in the Finance / Wallet section at least once a week. Seeing your actual deposit totals and net results in ৳ — rather than relying on memory — often reveals spending patterns that feel surprising. Knowledge is the foundation of control.
Treat Wins as a Bonus
If you win, consider withdrawing a portion of your winnings rather than reinvesting everything. Locking in a real-money withdrawal — back to your bKash, Nagad, or Rocket account — makes wins tangible and prevents the common trap of giving back all profits in a subsequent session.
Talk to Someone You Trust
If gambling is starting to feel like a pressure rather than a pleasure, talk to a friend, partner, or family member you trust. Voicing concerns out loud is often the first step toward meaningful change. You do not have to manage this alone, and asking for help is always the right decision.
Play at at44 — Responsibly and Confidently
Explore cricket betting, slots, live casino, and more — with the full protection of at44's responsible gaming framework behind every session.